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Cookie policy

Last updated: April 27, 2026

closego uses only the strictly necessary cookies for the platform to operate securely. We do not use advertising or third-party tracking cookies. This page explains exactly which cookies we set and why.

1. What are cookies?

Cookies are small text files that a website stores on your device when you visit it. They allow the site to remember information about your visit: whether you are logged in, your language preferences, or the state of your browsing session.

There are different types based on their origin (first-party or third-party), duration (session or persistent), and purpose (necessary, analytical, marketing, personalisation). At closego we only use first-party cookies that are either strictly necessary or, with your consent, analytical.

2. Cookies we use

Below are all the cookies that closego may set in your browser:

CookieTypePurposeDuration
access_tokenNecessaryStores the JWT session token that identifies the authenticated user. HttpOnly — not accessible from JavaScript.15 minutes
refresh_tokenNecessaryAllows the access_token to be renewed transparently without the user having to log in again. HttpOnly — only sent to the refresh endpoint.7 days
csrf_secretNecessaryStores the CSRF secret to protect data-modifying requests against cross-site request forgery attacks. HttpOnly.Session
_ga, _ga_*AnalyticsGoogle Analytics cookies to measure aggregated and anonymous usage of the marketing site. Currently inactive — will only be set if you accept analytical cookies.2 years

Cookies marked as Necessary are essential for the platform to function. Analytics cookies are optional and are only activated with your explicit consent.

3. Third-party cookies

closego uses Cloudflare as its CDN and security provider. Cloudflare may set its own cookies on your device in order to identify legitimate traffic and protect the site against attacks. These cookies are technical and security in nature and are subject to Cloudflare's privacy policy.

closego does not set social media, behavioural advertising, or third-party tracking platform cookies. We do not share browsing data with advertisers.

4. How to manage cookies

You can control and delete cookies from your browser settings. Below you will find instructions for the most common browsers:

  • Google Chrome: Menu (three dots) → Settings → Privacy and security → Cookies and other site data.
  • Mozilla Firefox: Menu (three lines) → Settings → Privacy & Security → Cookies and site data.
  • Apple Safari: Preferences → Privacy → Manage Website Data.
  • Microsoft Edge: Menu (three dots) → Settings → Privacy, search and services → Cookies and site permissions.

Important: if you disable or delete the necessary cookies (access_token, refresh_token, csrf_secret), you will not be able to log in or use the closego platform. These cookies are essential for the operation of the service and cannot be disabled from within the platform.

5. Consent

Strictly necessary cookies (access_token, refresh_token, and csrf_secret) do not require your prior consent, as they are essential to provide the service you requested when registering. Their installation is based on the performance of the service contract (Art. 6.1.b GDPR).

Analytics cookies (currently inactive) will only be activated if you give your explicit consent through the cookie banner that will appear on your first visit to the marketing site. You may withdraw or modify your consent at any time via the "Manage cookies" link in the footer.

6. Contact

If you have any questions about the use of cookies on closego or wish to exercise your privacy rights, you may write to our Data Protection Officer at [email protected].

For more information on how we process your personal data, please see our Privacy policy.

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