Everything you need to know.

Structured task lists organized by department for each closing period. Each task can have an assigned owner, attachments, notes, comments, and a status (pending, in progress, blocked, completed). Created once, automatically replicated each monthly close.

Each department has an assigned catalog of accounting accounts. At each close, closego automatically generates a reconciliation sheet per department. Each account can be marked as reconciled, pending, or not applicable, with comments and GL/SL differences imported from your ERP.

Yes. closego integrates with Microsoft Business Central via OData v4. You can import the chart of accounts directly and set up balance sync to see GL/SL differences in real time within reconciliations.

closego currently integrates with Microsoft Business Central (chart of accounts, GL/SL balances) and Cloudflare R2 / S3-compatible storage for attachments. We're working on integrations with other ERPs. Contact us if you have a specific ERP in mind.

Yes. Each task supports file attachments (PDF, images, Excel, Word) up to 10 MB per file. Files are stored securely in the cloud and linked to the specific task, not generic folders.

Yes. closego includes an in-app and email notification system. You can receive alerts when: you're assigned a task, someone mentions you in a comment, a task changes status, or you're added to a department or company. Each user can configure which notifications they receive and through which channel.

Yes. The closing control dashboard shows real-time progress by company, department, and task. It updates automatically via Server-Sent Events (SSE) — no page reload needed.

Yes. Task status changes, assignments, and comments are reflected in real time for all users connected to the same close. No edit conflicts, no need to refresh.

Yes. closego includes a granular role and permission system. You can define roles like Administrator, CFO, Accountant, or External consultant, and control exactly what each person can see and do: which companies, which departments, which actions.

Yes. You can invite external users with limited roles (read-only, or access to specific departments). The auditor sees only what they need, without accessing configuration or other group companies.

Each user can be assigned to one or more companies in the group. In the platform, the user only sees the companies they have access to. The group administrator controls these assignments from the configuration panel.

It depends on the plan. The Starter plan includes a maximum number of active users; Professional and Enterprise have higher or unlimited limits. You can check exact limits on the pricing page.

Data is stored on servers within the European Union, complying with the General Data Protection Regulation (GDPR). Attachments are stored in encrypted cloud storage (Cloudflare R2 or another S3-compatible provider depending on your plan).

Yes. closego is designed with privacy by default. Each organization (tenant) is completely isolated from others. You can export and delete all your data at any time. We process data as a data processor under each customer's instructions.

Passwords are stored using bcrypt (hash+salt). Authentication uses JWT tokens with short expiration (15 minutes) and 7-day refresh tokens stored in HttpOnly cookies — not accessible from JavaScript. All requests are protected against CSRF.

Yes. closego is a multi-tenant platform where each organization has its own subdomain and data is completely isolated at the database level. It's not possible for one tenant to access another's data.

You have 30 days from cancellation to export all your data. After that period, data is permanently deleted in accordance with our GDPR policy. We never sell or share data with third parties.

Yes. The Starter plan includes a 14-day free trial with no credit card required. For Professional and Enterprise plans we offer a guided 30-minute demo with your real use case.

Yes. Upgrading takes effect immediately. Downgrading applies at the start of the next billing period.

Yes. The Starter and Professional plans have a 20% discount when billed annually. The savings are shown automatically on the pricing page.

The Enterprise plan is fully custom: unlimited users and companies, priority SLA support, custom ERP integration, guided onboarding, and a service contract. Contact us for a proposal.

No. Basic onboarding (account creation, checklist setup, account import) is self-service and included in all plans. For large groups with special requirements, the Enterprise plan includes guided onboarding from our team.

Yes, no minimum commitment. You can cancel your subscription from the administration panel or by contacting our team. There are no penalties for early cancellation.

All plans include email support. Typical response time is under 24 business hours. The Enterprise plan includes priority support with a guaranteed SLA and a dedicated account manager.

Basic setup — creating the organization, adding companies, inviting the team, and creating the first checklists — takes 30 to 60 minutes. If you import the chart of accounts from your ERP, add another 15–20 minutes.

Yes. In addition to online documentation, we offer online training sessions for teams. For Enterprise plans, initial training is included. For other plans, it can be requested as an additional service.

It depends on the source. If you have checklists in Excel or another tool, we can help you structure them in closego. Contact our team and we'll assess your situation with no obligation.

Yes. We have an online knowledge base with step-by-step guides, feature videos, and answers to the most frequently asked questions. We also publish release notes with each update.